Critical Thinking – Making Desirable Outcomes More Likely

Too Much Information; Too Little Time; Too Many Decisions to Make

In today’s volatile business environment, we receive considerable amounts of data and information to sift and think through to make crucial decisions that impact our organizational goals and results. Developing our critical thinking skills is essential as leaders at all levels, as project managers, and in managing our careers to recognize the impact of our choices and be flexible to course correct when necessary.

The Brain In Survival Mode

Our brain is the ultimate survival machine. When we lived in caves and could be an animal’s next meal, our mind learned to act fast, think later!  Now, we have to retrain it to think first, then act!

Our success depends on how good we are at ferreting out the facts, listening to all sides, analyzing, synthesizing, and evaluating options and strategies to get results.

As Leaders

All leaders are involved in these critical thinking areas:

  • Strategic Thinking because developing decisions to achieve results that are in alignment with the company’s vision and mandate is essential
  • Change management because organizations are continually looking to perform better.
  • Creating a vision that illustrates their team’s impact on the organization’s goal and the business overall
  • Finally, communicating that vision that inspires, motivates, and grows their team.

Catherine J. Rezak wrote an excellent article, “Developing Your Critical Thinking Leadership Skills.” You can read it at As she states so succinctly, “If ever there was a time for clear, discerning, solution-centric thinking, this is it.”

As Project Managers

One day I was asked to attend an emergency meeting. One of our largest systems had crashed, and our team had to fix it as quickly as possible. Many attendees offered solutions. After hearing several people, I asked, “How can we determine a solution when we haven’t defined the problem?”  Because we were in “panic mode,” we were making assumptions when we needed to evaluate and analyze the facts. That is our brain in old survival mode!

My advice was to stop, gather the facts, and think through where the problem occurred, the context around the system crash, listen to our customers, and determine viable solutions.

We need to use the same critical thinking skills in managing a project as we do as leaders of our teams.

As Career Managers

We must manage our careers as if we were owners of our own company.  Periodically, review your Personal Brand: What do you want people to know about you and the value you bring? Do you need to update your Brand? How can you apply what you have learned since your last review that adds value? Where is your company or industry heading, and how can you provide value in those areas?  If not, what do you want to learn to keep abreast of these changes? What career goals have you achieved, and what plans do you want to add?

My website,, can give you ideas on career management.

What Affects Decision Making?

Through life experiences, we have developed beliefs, some of which are affected by bias. Bias carries a negative connotation, but uncovering at least a few can help create a different perspective and understanding of issues, we find in the workplace.

Bias can distort the facts. I can’t begin to express my surprise when I realized early in my career; I had a False Consensus Bias, where I believed everyone thought as I did! That affected my decision-making ability as an aspiring project manager because I didn’t look for an opposite perspective. I didn’t realize there was one! Luckily, that was many years ago. I have gained much wisdom since then (I hope!).

There is a long list of Biases. Wikipedia ( lists Belief, Behavioral and Decision-Making Biases, among others. An example would be Confirmation Bias, interpreting new information as confirming your existing beliefs.

We have heard a lot about social bias, such as gender bias. A friend and former colleague, Denise Reed Lamoreaux, the Global Chief Officer of Diversity at Altos, has given several insightful sessions on this subject. You can view those at  Since these biases are so deeply entrenched that we are not aware of them, Harvard has a test you can take at to uncover your specific preferences in this area.

Perhaps you will uncover a bias or two you were unaware of, and it is a learning experience that is well worth discovering. Life can become much more comfortable and less stressful.

Tying It Together

Developing Critical Thinking skills are essential to success as leaders, as individual performers, and CEOs of your own company, I, Inc.

Listen to different perspectives, gather facts, ask lots of questions. Then, synthesize that information and develop strategies and action plans for getting done what is critical to you and your organization’s success!

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About Chris Sier

Over the course of her career, Chris Sier has been a leader, business development manager, process consultant, and corporate coach. Having been an executive/leadership/career coach with a Fortune 200 company; and since 2009, as a business owner, Chris has worked with VPs, directors, team leaders, and high potentials globally, working with clients to maintain their competitive edge, manage complexity, drive growth and operational efficiency, and inspire and engage multi-generational teams. She also works with clients on their brand and career management. She has authored numerous booklets and articles, and has a Bachelor of Science Degree in Community Development with a minor in Psychology from Central Michigan University.


I would recommend Chris to People on the Autism Spectrum in Interviewing for a Job

I was having a lot of first and second job interviews, but no job offers. My interview prep coach, Chris Sier, helped me prepare succinct answers to commonly asked situational questions and share how I utilized my strengths and learned from my mistakes.  Using Skype, Chris taught me how to show confidence while interviewed by using my body language successfully. Shortly after, I got a job!

I would recommend Chris because of her empathetic understanding to people on the Autism Spectrum.  It was her concise but natural techniques that pulled me over the finish line.  She has a wide breadth of knowledge, and it showed in our coaching session.

Thank you, Chris!!!

Scott McLaughlin
Desktop Support, CA

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